Introducing the Help Desk | | HubSpot User Group '24

Publicado el: 01 enero 1970
en el canal de: Neighbourhood Co.

897

Unlock the secrets to achieving gold star customer support, streamlining processes, and boosting satisfaction levels with the revolutionary new Help Desk tool! Join Brie and Harry as they guide you through its implementation and highlight key differentiators from the current Ticketing tool.

Don't miss this one if you want to:
→ Learn to track all customer requests in one unified help desk system that seamlessly connects to your CRM database.
→ Discover how to save time, reduce errors, and streamline service processes with personalised, AI-powered support features.
→ Understand how to scale your support team effortlessly using advanced SLAs, routing features, and omni-channel support.
→ Explore how to leverage comprehensive customer insights to empower support reps and enhance team coordination.
_____________

🎬 Video Chapters:

[00:00:00]: Welcome and Introduction
[00:00:06]: Overview of Help Desk
[00:00:18]: August HUG and INBOUND '24 Announcement
[00:01:04]: Help Desk vs. Tickets and Conversations
[00:02:22]: Ideal Users for Help Desk
[00:04:49]: Help Desk Features and Interface
[00:07:31]: Setting Up Help Desk
[00:11:42]: SLAs in Help Desk
[00:16:29]: User Availability and Out-of-Office
[00:20:21]: Routing in Help Desk

Did you have any questions, comments or any feedback? Reach out via the link below! https://www.nbh.co/contact

_____________

🔗 Links

Grab your ticket for our next HUG about the Event Management in the HubSpot! 👇🏽
https://events.hubspot.com/events/det...

_____________

👋🏼 Follow Us
Neighbourhood Website: https://www.nbh.co/
Facebook: www.facebook.com/nbhcoaus
Instagram: www.instagram.com/nbh.co
Linkedin: / 6584027
YouTube: / @nbhco

#hubspot #hubspotcrm #hubspotcms

En esta página del sitio puede ver el video en línea Introducing the Help Desk | | HubSpot User Group '24 de Duración hora minuto segunda en buena calidad , que subió el usuario Neighbourhood Co. 01 enero 1970, comparta el enlace con amigos y conocidos, en youtube este video ya ha sido visto 897 veces y le gustó 12 a los espectadores. Disfruta viendo!