Customer Experience Needs To Evolve With New Technologies | Ritu Bhargava - SAP
Guest: Ritu Bhargava
Company: SAP
Show: Let’s Talk @ SAP Sapphire Orlando 2023
Personalization in context is becoming increasingly important. While companies want to cater to their customers’ unique needs, they have the problem of maintaining the full back-office operations, manufacturing, the procurement supply chain, finance, and human capital management. SAP leverages its 50-year industry expertise to connect and use data from all these components to create powerful customer experiences.
In this episode of TFiR: Let’s Talk recorded at the 2023 SAP Sapphire Conference in Orlando, Swapnil Bhartiya catches up with Ritu Bhargava, President & Chief Product Officer, Industries & Customer Experience at SAP, to talk about the company’s latest offerings, particularly in the areas of customer experience and sustainability.
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